Powell Company Reviews

Powell Company has an overall rating of 3.8 based on 10 reviews. Customer feedback on Powell Company is mixed.

3.8/5.0

10 reviews

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All Powell Company Reviews (10)
MiltonDececco_06
May 26, 2026
"It looks nice overall, but the styles..."
It looks nice overall, but the styles do feel a bit old and bulky to me. That said, it’s not terrible or anything, just maybe not as fresh or modern as I was expecting.
MichaelRichard_17
May 12, 2026
"In Stock... Until It Wasn’t"
I ordered a table because it clearly showed as available, so I figured everything was good. Then a few days later I got a message saying it actually wasn’t in stock, which was frustrating. The most annoying part was waiting around for a clear update while getting mixed signals about what was going on. Customer service was polite enough when I finally got answers, but the whole process felt messy and kind of wasted my time. I probably wouldn’t order again unless I had no other option.
hello_louis314
May 10, 2026
"Really solid so far"
I got this from Powell Company a while back, and it’s been holding up better than I expected. We use it pretty much every day, and that part still feels sturdy with no wobbling or cracking. Not totally sure what I was expecting, but I’m happy with it overall.
michaelroney8671
May 04, 2026
"Arrived safely, but I felt a bit ignored"
My order from Powell Company showed up in a really sturdy box with plenty of padding, and I’ll give them credit for that. The corners were protected well, and nothing was scratched or broken, which was a relief because I was worried about shipping damage. That said, I did feel a little ignored when I had questions before it arrived and didn’t really get much of a response. Still, the item came clean and safe, so I’m happy about the packaging.
SANDERS
April 05, 2026
"I ordered from powellcompany.com and, overall, I came..."
I ordered from powellcompany.com and, overall, I came away feeling good about the purchase. I wasn’t expecting anything overly fancy or high-end, but I did want something that felt worth the money, and that’s pretty much what I got. The price seemed fair to me, and when the item arrived, it didn’t have that cheap or disappointing feel that sometimes happens when you order furniture or home items online.
Delivery went smoothly enough, and once I saw the item in person, I was happy with how it looked. It fit the space nicely and felt like a solid buy for what I paid. I wouldn’t say there was anything dramatic or over-the-top about the experience, but in a good way, it was simple, straightforward, and I got what I expected. For the cost, I’m satisfied, and I’d be comfortable ordering from them again. 5 stars from me.
HASSENFRITZ
March 20, 2026
"Pretty much exactly as shown"
I was happy with this overall. It looked like the photos and matched the description on the site, so there weren’t any surprises when it showed up. Maybe a tiny detail here or there wasn’t absolutely perfect, but nothing I’d really complain about. I’d say it’s a solid buy.
HaroldTilman_07
March 05, 2026
"Arrived faster than expected"
My order showed up sooner than I thought it would, which was a nice surprise. Everything was packed really well, and the tracking was easy to follow the whole time. I did reach out once just to double-check the shipping status, and support basically said, “Yep, it’s already on the way and tracking should update soon,” which it did. No issues at all.
TonyPayne
March 05, 2026
"Putting it together was way more stressful than it needed to be"
I was trying to get this assembled quickly, but the instructions just made things worse. They were confusing, hard to follow, and I felt like I kept having to stop and figure out what they actually meant. Definitely not a smooth setup experience.
michael_Randolph96
February 02, 2026
"I had to send one item back..."
I had to send one item back because the color just felt off once I saw it in my room. Luckily, the return process was painless, which I really appreciated because I wasn’t in the mood for a hassle. The refund showed up after a few days. It did take a bit longer than I was hoping, but overall it was fine.
John-bell
January 20, 2026
"They Responded Quickly"
I reached out and they got back to me faster than I expected. The reply was helpful, and overall it seemed like they knew what they were doing.
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